arivis, Inc. is concerned with the security of the data we have collected and has in place reasonable measures to prevent unauthorized access to that information. When you enter sensitive information (such as login credentials) on our platform login, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Processing of Personal Data
We may use your personal information to:
- Administer the Software-as-a-Service product;
- Improve your browsing experience by personalizing the Website or Software-as-a-Service product;
- Enable your use of the services available on the Website or Software-as-a-Service product;
- Send you email notifications which you have specifically requested;
- Send you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer desire marketing communications);
- Address enquiries and complaints made by you relating to the Software-as-a-Service product.
In addition, we may disclose information about you to the extent that we are required to do so by law or in connection with any legal proceedings or prospective legal proceedings.
Cookies are widely used to make websites function correctly, work more efficiently, and/or to provide information to the owners of the site. They are small text files that are placed on your computer by websites that you visit. Most web browsers allow some control of most cookies through the browser settings. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
Attn: Privacy Officer
2198 E. Camelback Road
Phoenix, Arizona 85016
Arivis, Inc. Privacy Shield Notice
FTC Investigatory and Enforcement Powers
arivis, Inc.’s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Personal Data Collected
arivis, Inc. collects minimal business contact information from clients, suppliers, and other business partners in the EEA and Switzerland. From the EEA and Switzerland website, visitors who request additional information about our products or who wish to access secure areas of our site will have the following information collected: salutation, name, company name, position, email address, and telephone number.
arivis, Inc. also stores and processes personal data on behalf of our clients. Our clients use our cloud-based software products to process personal data at their discretion, including data pertaining to their own customers, employees, and patients. While arivis, Inc. strongly discourages the client’s use of personal data in the cloud-based software products, the client maintains the utmost responsibility for the content in which they enter into the product.
We may obtain business contact information of clinical and regulatory professionals from third party public sources such as regulatory associations and directories. arivis, Inc.’s participation in the Privacy Shield applies to all personal data that is subject to the arivis, Inc. Privacy Statement and is received from the European Union and the European Economic Area.
Use of Personal Data
arivis, Inc. collects and uses personal data of EEA and Switzerland website visitors for purposes of providing products and services to our customers, communicating with corporate business partners about business matters, processing data on behalf of clients, providing information on our services, and conducting related tasks for legitimate business purposes. With respect to marketing, data subjects in the EEA and Switzerland may opt-out of receiving marketing communications from arivis, Inc. or onward transfers of their data to other data controllers by following opt-out instructions that are contained in each marketing email or by contacting privacyarivis.com.
Rights to Access Data
EEA and Switzerland website visitors have the right to access personal data about them. Upon request, arivis, Inc. will provide you with information about whether we hold any of your personal information. To access your personal data, contact privacyarivis.com.
Because arivis, Inc. may have limited ability to access data our clients submit to our services, if you wish to request access, limit use or disclosure, please provide the name of the arivis, Inc. client who submitted your data to our services. We will refer your request to that client, and will support them as needed in responding to your request.
Options for Business Contacts and Website Visitors
EEA and Switzerland Business Contacts may choose to change personal data, unsubscribe from email lists, or cancel an account by contacting privacyarivis.com. EEA and Switzerland website visitors may choose to unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in the email message.
How to Contact arivis, Inc.
In compliance with the Privacy Shield Principles, arivis, Inc. commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact arivis, Inc. at privacyarivis.com or by mail at:
Attn: Privacy Officer
2198 E. Camelback Road
Phoenix, Arizona 85016
To contact arivis’s Global Data Protection Officer by regular mail:
arivis, Inc. has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMS complaint link https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information or to file a complaint. The services of JAMS are provided at no cost to you.
arivis, Inc. may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Third Party Disclosures of Personal Data
Under the Privacy Shield Framework, arivis, Inc. is responsible for the processing of personal data it receives and any subsequently transfers to a third party acting as an agent on its behalf. arivis, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
We also share EEA and Switzerland Data with other third parties for the purposes for which we receive the EEA and Switzerland Data (e.g., performance of contractual obligations and rights), and we may also disclose EEA and Switzerland Data where we are legally required to disclose (e.g., under statutes, contracts, or otherwise) or where the disclosure is permitted by law or the Privacy Shield Principles and we have a legitimate business interest in such disclosure.
EEA and Switzerland website visitors may opt out of disclosures to entities other than agents, unless the disclosure is required by law or necessary under contracts, by sending an email to privacyarivis.com, but such an opt-out request may make it difficult or impossible for us to provide requested services. arivis, Inc. is mindful of the responsibility and potential liability in cases of onward transfers to third parties and we therefore try to minimize disclosures of personal data as is reasonably practical.
Independent Dispute Resolution Body
If you have an unresolved privacy or data use concern that arivis, Inc. has not addressed satisfactorily, please contact our third party dispute resolution provider (free of charge) at https://www.jamsadr.com/eu-us-privacy-shield.
Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.