Short contact
arivis - Multiple Image Tools GmbH
Kröpeliner Straße 54 | 18055 Rostock
+49 381 461 393 0 | info@arivis.com
Printable version of this page: http://www.arivis.com/en/FAQ
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Short contact
arivis - Multiple Image Tools GmbH |
For all technical problems that may arise while using our products, address our support.
mailto: support
Basically, we consider our customers as fair partners who are interested in the further existence of our company and therefore accept the provisions of the licensing contract.
In order to prevent any unauthorized copying and use of arivis development achievements, however, we decided to apply appropriate measures. Concerning arivis Browser, we apply a safety lock based on the product HASP HL by Aladdin Knowledge Systems. This solution uses USB-tokens, that facilitate a differentiated distribution of user rights by the software producer.
In any case, it is ensured that the protective measures do not limit or excessively aggravate the original purpose of the software.
The only size limitation for your data is the available space on your hard disk storage. The application itself does not set any limit for the size of the data sets that can be exceeded realistically. The largest real data set we have worked on so far was about 650 Gigabyte in size, and there weren’t any problems handling this data set at all.
Since navigating within the image data and analysis operations shall be carried out in real time, data is not compressed. Thus, a dataset with 50 planes and 3 spectral channels, at a size of 5.120 x 5.120 pixels per plane, covers approximately 3.7 Gigabyte on your hard disk.
The arivis browser is a software system that consists of 2 basic modules (2D+time and 3D+time) and different plugins. This modular structure allows to quickly provide modules and plugins as solutions for specific applications.
In our portfolio, we have the following application-specific packages (optionally as 2D+time or 3D+time):
Please contact us to discuss your specific request. We can always compile a specific application package for your needs.
For further details on our packages, click here: arivis Browser Packages
We offer the 2D+time basic package at a list price of 4.950 €, the 3D+time basic package at a list price of 7.000 €.
We kindly ask you to appreciate that we provide further information about application specific pricing on request only. Don’t hesitate to contact our sales team for a personal consultation.
The modular structure of the arivis browser makes it possible to develop adequate solutions for even very specific scenarios. For all these solutions that are defined and developed in close cooperation with our clients we’ll submit an individual pricing.
We also offer attractive models for volume licenses. Please ask us directly about volume licensing.
Maintenance contracts can exactly be calculated within your budget, they provide security and can in any case also be concluded for several years. As an option, we offer the maintenance package for the period of 1 year. The annual costs of the maintenance package make up 23% of the list price of the package purchased.
To see the service details of our maintenance package, click here: arivis Browser Packages.
mailto: sales team
The arivis Vision 4D is our 4D-visualization tool we launched in April, 2011.
The current list price of arivis Vision 4D is 3.500 € or 4,900 $. For the time of launch, we offer a discount of 10% on our list price. Educational institutions, we provide an discount of additional 20%.
The maintainance costs amount to 23 % of the current catalog price.
The arivis Maintainance Package can be purchased for 1 year or longer. It guarantees the user to receive service updates as well as upgrades to the latest extended version of arivis Vision 4D. On top of that, the user gets qualified support by our team via email, telephone or during a netmeeting for the respective period of time.
When upgrading arivis Vision 4D to a higher version without having concluded a maintainance contract, we grant a discount of 60 % on the current list price.
Please contact our sales team and ask for our price list and other conditions.
mailto: sales team
The arivis Viewer is provided completely free of charge for Windows, MacOS and Linux. As it only works with our highly optimized data format, it cannot be downloaded but is available on request. Please contact our sales team.
mailto: sales team
Especially when licensing application critical libraries, we think it is important to customize license agreements adapted for the licensee.
That is because licensing depends on many different factors: How many products are sold by the concessionnaire? How much do these products cost? Is it possible to embed the ImageCore functionality in a special module? How much assistance does the licensee need in order to optimize his application while embedding the ImageCore?
These are only a few important questions that might appear. Therefore, any license agreement is discussed individually with the costumer. Please contact our support team.
mailto: support
Principally, this depends on the tasks that are to be carried out by the system. If you only want to use the basic system, you need a PC with Windows XP at least.
For the use of very large datasets, it is necessary that you are able to save the data physically. You can save them on your local hard disk as well as on a server system, that is connected with you via a fast local network.
For analysis methods that require a high calculation effort, e.g. linear unmixing or classification of objects, it would be wise to use a fast PC to reduce the amount of time required for analysis operations.
For the 4D-visualization of data, your PC should have a graphics card that supports OpenGL. Preparation of visualization requires that a lot of operations are carried out in the main memory. For high rendering quality of complex image data, a sufficient main memory ≥ 2 Gigabyte is proposed. Please check in our user requirements of the currently recommended and tested hardware.
The arivis Browser is an application especially designed for Windows.
It has been tested on Windows NT, 2000 and XP, Vista, and Windows 7, but it should also work with Windows 95/98/ME (subject to change).
Because of the growing importance of alternative operating systems we are currently working on porting our solutions to platform independent basic technologies.
Platform independence will be a principal feature for all our future developments.
This, however, does not eliminate the possibility of some expansions or plug-ins for only certain platforms due to reasons of performance or licensing.
Please contact our development team. We are always looking for new and interesting applications. Together with you we would find a solution for your specific problem.
If there be no solution "out of the box" with us, we will try to develop a solution together with you.
mailto: support
One of the most important features of the arivis Browser is that as many operations as possible are carried out immediately, i.e. without measurable or noticeable delay. Unfortunately, this is not possible for all operations.
When working with operators on data, we basically distinguish between effects and filters. Effects include for example changes of color settings or the use of annotations on the data. Effects are always carried out in real time. Filters, on the other hand, cannot always be carried out in real time. The global segmentation of a large dataset, for instance, can take several minutes for every single of potentially billions of pixels has to be handled separately. The preparation of the data for 4D-visualization may also require a short waiting period.